Notes.
Sheet 05 · Operations · October 28, 2026
The Menu Keeps Growing. The Experience Doesn’t.
I think we’re getting way too comfortable adding things we haven’t figured out how to do well.
6 min read
Sheet 04 · Operations · October 21, 2026
If Everything Runs Through You, Nothing Runs Without You
You have a team. You’re paying for management. But somehow, you’re still involved in almost everything.
6 min read
Sheet 03 · Operations · October 14, 2026
Build the Model Before You Build the Club
I think we need to spend more time on the numbers before we get attached to the space.
6 min read
Sheet 02 · Operations · October 7, 2026
Opening the Club Is the Easy Part
We put so much energy into getting open that we don’t always spend enough time on how we’re actually going to run the place.
5 min read
Sheet 01 · Operations · September 27, 2026
You can't out-sell churn.
Sell 120, lose 80, and the business grew by 40. Sometimes the fastest path to growth is simply losing fewer people.
6 min read
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